Who We Are

A Registered Nurse is assigned to every patient who comes into our care. Your loved ones case manager will assess their physical needs, develop and carry out care plans, and ensure symptom control and pain management. 

All RN's and LPN's at Family Pillars specialize in hospice care, and are all trained to take the upmost care of your loved one. 

 The Certified Nursing Assistant's (CNA) role, as part of the hospice or palliative care team, is crucial. Under the supervision of a Registered Nurse, CNAs  provide daily care to enhance a patient’s daily life, wellness and dignity – which includes essential and basic tasks, such as: feeding, bathing, bathroom assistance, turning bedbound patient, changing sheets, cleaning, and stocking medical supplies. 

The Social Worker’s role varies with each case to what the patient and the family needs throughout the advancing disease process.  Social Workers will help coordinate resources in the community as needed and collaborate with team members in a multi-disciplinary approach to care.  Social Workers provide emotional support as the loved one progresses through their illness. Our Social Worker's role is to assist in understanding medical information as it can sometimes seem overwhelming. They will help to identify end of life wishes, advanced directives, funeral home planning.

Chaplains provide emotional and spiritual support and care to patients and their families pastoring them during the final months of their lives. Other duties include officiating at patient's funerals, leading church and bereavement services at particular nursing homes and assisted living facilities. Chaplains also offer support to staff personnel at FPH and the facilities we frequent fostering  relationships and building rapport.

 Family Pillars Hospice provides an organized Bereavement Program supervised by a qualified bereavement counselor who has documented evidence of education or experience in dealing with grief or loss counseling. The services are available to assist the patient and family in minimizing stress and problems that arise from the terminal illness, related conditions and the dying process. Bereavement counseling also extends to residents of SNF/NF or ICF/MR when appropriate and identified in the bereavement plan of care. Bereavement counseling is a required hospice service but is not reimbursable.  

 Hospice volunteers provide companionship to people living with a serious illness who might be near the end of life. They help family caregivers in a variety of ways. Hospices also rely on volunteers to help with office work, fundraising, community outreach and other operational areas. 

Whether it's clerical, community, or companionship; volunteers are needed in every facet of hospice. 

Visit the careers and volunteers tab to find out more about volunteering opportunities. 

Bridging the gap between Nursing care and Social Services, we have a team of dedicated Licensed Massage Therapists. Our L.M.T.’s can help alleviate pain, improve skin integrity, and decrease anxiety. We happily provide massage, companionship, and understanding to you and your loved ones. At FPH we believe all our patients deserve to be as comfortable and calm as possible. What could be better than a friend to give you a comforting massage?

Music therapy is a clinical and evidence-based practice utilizing music interventions and the therapeutic relationship between the patient, therapist, and the music to meet a patient’s needs. Board-certified music therapists (MT-BC) are trained to create treatment plans and implement therapeutic interventions that focus on each patient’s needs in the moment, and utilizes their strengths and their relationships to create a space for the patient’s physical, physiological, emotional, cognitive, social, and spiritual needs to be met. Music therapy can aid in meeting a wide range of needs including reducing pain, anxiety, restlessness, feelings of isolation and depression, increasing communication, emotional expression, motor movement, relaxation, and improving quality of life.

The Admissions Team is the first point of contact who will reach out when a hospice referral is made. They will guide you through the admissions process, complete all necessary consent forms, acquire medical records, and determine medical eligibility of a patient for hospice. Our Admissions staff is trained to educate on the topic of hospice and will help you make the best decisions possible for your loved one.